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Our solution

The power of three into one
We understand the power of Optical Character Recognition (OCR) technology in streamlining data extraction processes. While OCR software is highly accurate in extracting data, it may fall short in correctly placing the data into the appropriate fields in an accounts payable system.
Human validation plays a crucial role in our invoice processing solution. Details that are automatically extracted from the invoice image and pre-populated at both the header and line level undergo a second layer of human validation. This process ensures that our invoice data extraction is 100% accurate.
The intelligent invoice system recognizes these manual overrides and applies the enhanced logic to future invoices
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4M

Invoices processed

127

Clients

100%

Accuracy

<24hrs

Turnaround

Case Study

Overview
Our client provides a comprehensive global payables automation solution that simplifies every step of the AP and payment management workflow. This all-in-one cloud platform makes it effortless for accounts payable departments to manage their entire supplier payments operation. The payable automation solution encompasses a range of features, including supplier onboarding and vetting, tax and regulatory compliance, invoice processing, supplier payments in multiple currencies and payment methods, supplier payment status updates, and payment reconciliation and reporting.
“Datagain’s ability to scale with our organization has been invaluable. They are trusted partners who know our business well. Because of this, we are able to outsource several customer-facing and critical operational functions to Datagain allowing us to focus on our rapidly growing customer base. Datagain’s partnership has been an integral part of our success and we look forward to working with them for years to come.” Director of Enablement & Training Leading Fintech company
Challenges and Solution
Our client encountered difficulties with the precision of optical character recognition (OCR) technology in capturing data. The OCR software struggles to accurately handle the vast range and variety of invoice and bill formats.
As a provider of global AP automation, our client faced the challenge of receiving invoices in various languages, which made it difficult for their OCR system to accurately process them. They sought a solution that would deliver near-perfect invoice capture accuracy and turned to us to deliver a solution
With the implementation of human validation for the OCR-captured data, we were able to significantly enhance the accuracy of invoice processing. Furthermore, leveraging our proficient localization abilities, we effectively tackled the data capture challenges posed by invoices in multiple languages. Since then, our collaboration has grown significantly, with us processing over 100,000 invoices monthly and providing comprehensive support in areas such as customer service, implementation, and network monitoring.
Results
Improved invoice processing accuracy from 70% to 99%.
Achieved this exceptional accuracy while still maintaining a stringent processing service level of <24 hours.

Enabled the client to venture into multiple geographies for customer acquisition based on confidence in our invoice processing capabilities in multiple languages.

Helped them achieve a high rate of customer retention due to the improved accuracy of capture.

The power of three into one

We know that Optical Character Recognition (OCR) technology is a powerful tool and eliminates a lot of tedious data extraction. OCR accuracy of extracting data is great but where it falls short sometimes is placing them into the correct fields in an accounts payable system.

Here’s where human validation comes into play. Details that are automatically extracted from the invoice image and pre-populated at both the header and line level are passed through a second layer of human validation. This ensures a 100% accurate invoice data extraction.

The intelligent system recognizes these manual overrides and applies the enhanced logic to future invoices

Our Process

DICE Benefits

Intelligent invoice data extraction

Automated invoice data extraction. Manual review to validate and override OCR captured data. Training the intelligent system to recognize manual overrides

Perfect accuracy and fast turnaround

Our robust processes securely and quickly deliver accurately processed invoices. We boast of a lightning quick <24 hour turnaround and 100% accurate invoice data capture.

PO matching exceptions handling

2-way and 3-way automated PO matching throw mismatches which the customer has to resolve. Our expert team of data analysts resolves these exceptions for the customer by comparing PO, Invoices and receipts.

Scalability

Our vetted, large team of analysts has served hundreds of clients. Couple this with our strong process management and you have a team designed to scale and change with your needs.

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Testimonials

"I will say that everyone that I have personally spoken to or walked through your process has really liked it. The program is working just as we had hoped, and you and your team have been very professional and extremely helpful throughout the entire process!”
Joe G. LaValle
Property Appraiser, Taylor County
“Datagain’s ability to scale with our organization has been invaluable. They are trusted partners who know our business well. Because of this, we are able to outsource several customer-facing and critical operational functions to Datagain allowing us to focus on our rapidly growing customer base. Datagain’s partnership has been an integral part of our success and we look forward to working with them for years to come.”
Director of Enablement & Training
Leading Fintech company

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